Error During Setup

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jonayed (woo-hc)

    (@jonayedhosen)

    10 months, 1 week ago

    Hi @dgadoury ,

    Thanks for reaching out!

    I’m really sorry to hear you’re running into that known issue with the setup wizard—specifically the JavaScript error where .filter is being called on an undefined variable. That can definitely be frustrating.

    Looking at this related GitHub report: https://github.com/woocommerce/woocommerce/issues/51737, It seems like a few users ran into similar issues, and in some cases, it was caused by a custom function in the functions.php file or something in the active theme. Others were able to fix it simply by doing a hard browser refresh using Shift + Refresh.

    However, It’s also a good idea to run a full conflict test to rule out any plugin or theme conflicts. You can follow the steps in this guide to do that: https://woocommerce.com/document/how-to-test-for-conflicts/

    Let us know how it goes—or if the issue sticks around. We’re here to help!

    Plugin Support LovingBro (woo-hc)

    (@lovingbro)

    9 months, 3 weeks ago

    Hi there,

    As there’s been no follow-up, I’ll consider this resolved for the time being. We’re happy to jump back in if anything comes up!

    If WooCommerce has been useful for your store and you appreciate the support you have received, we’d truly appreciate it if you could leave us a quick 5-star review here: https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

Viewing 2 replies - 1 through 2 (of 2 total)

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