error de MC4WP

  • Resolved mikanet

    (@mikanet)


    5 years, 12 months ago

    tengo problema con este plugin ya que cuando lo activo automaticamente le tira error a la pagina y cuando esta desactivado tod funciona bien necesito que me apoyen en eso

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    5 years, 12 months ago

    Hey @mikanet,

    Thanks for reaching out to us.

    Can you please let us know which version of our plugin you are using? Also, please share what error you are getting.

    Thread Starter mikanet

    (@mikanet)

    5 years, 12 months ago

    hola estoy utilizando la version 4.7.6
    el error que yo experimento que cuando activo ese plugin la pagina automaticamente me tira un error en donde ya no puedo accder a ella.
    y cuando esta desactivado la web funciona con normalidad le adjunto el error puede visitar yirenebaj.com para ver el error que tira

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    5 years, 12 months ago

    Hello,

    Can you please share the error with us?

    Thread Starter mikanet

    (@mikanet)

    5 years, 12 months ago

    This is the message that throws me when I activate the plugin and, logically, I can no longer continue working with the page: it is as follows

    Sorry, that didn’t work.
    Please try again or come back later.
    500 error. Internal server error.

    puede visitar la pagina es yirenebaj.com
    ya que no hay opcion aqui para mandar captura

    • This reply was modified 5 years, 11 months ago by mikanet.
    Plugin Contributor Harish Chouhan

    (@hchouhan)

    5 years, 11 months ago

    Hey @mikanet,

    Can you please enable “WP Debug” https://wordpress.org/support/article/debugging-in-wordpress/ and then share the exact error code with us that is saved in a debug.log file?

Viewing 5 replies - 1 through 5 (of 5 total)

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