Error connecting

  • Resolved discstop

    (@discstop)


    3 months, 4 weeks ago

    I am getting this error on my website

    Error occurred while checking account status. cURL error 28: Connection timed out after 10001 milliseconds

    Why is this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Andrei CleanTalk

    (@blazirsky)

    3 months, 4 weeks ago

    Hello @discstop,

    Please check that cURL and allow_url_fopen are enabled in php.ini.

    Also, please click “Synchronize with Cloud” in the plugin settings and check whether the error still appears afterward.

    If the issue persists, please let us know.

    Plugin Support denisxam

    (@denisxam)

    3 months, 3 weeks ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.