Hi Marilyn,
which reasons are enabled for direct deletion?
https://github.com/pluginkollektiv/antispam-bee/wiki/en-Documentation#delete-comments-by-spam-reasons
You can disable them and enable notifications to see which has caused the deletion:
https://github.com/pluginkollektiv/antispam-bee/wiki/en-Documentation#notification-by-email
This information is also in the list table of comments.
Sometimes the reason is a conflict with a plugin or theme that does not work with our honeypot feature. For example if the theme or plugin is changing the default comment form (e.g. Jetpack, AJAX comments forms, Disqus, etc.) our honeypot is not applicable and this can lead to false deletions.
If you can share your theme and active plugins we can help to solve this issue.
All the best,
Torsten
Thank you. My theme is Foodie Pro. I have been using this theme for 4 years but just updated to 3.1.0 last week. I have had no trouble prior to this, so maybe more a plugin conflict? Here are the plugins. Most are old, but maybe a newer one. I will star the recent, within 3 months.
Anti Spam Bee
Cloudflare
Cookbook Recipe Plugin
*Cookie Consent
*Easy Update Manager
Featured Images in RSS
GM Block Bots
Google Analytics Dashboard for WP
Lightweight Social Icons
Login Lockdown
Mailchimp for WP
Rename wp-login.php
*Scriptless Social Icons
Subscribe to Comments Reloaded (using for about 4 months)
Tasty Pins
Tiny MCE Advanced
Updraft Plus
WP Crontrol
WP Fastest Cache
WP Missed Schedule
WP Rollback
WP Optimize
WP Forms Lite
Yoast SEO premium
*Yoast SEO Search Index Purge
I am using the native comment form for WP and my theme.
My theme is Foodie Pro.
As this is a paid theme, we can’t look inside, so no idea 🙁
As you are using a caching plugin. Did you purge the cache after updating ASB?
To eliminate some things, can you answer the question from me?
which reasons are enabled for direct deletion?
Did you try that?
You can disable them and enable notifications to see which has caused the deletion:
All the best,
Torsten
I haven’t had it recently but I know I had to include the country in Cloudflare to stop the error. Thx!
