• Resolved oiramxd

    (@oiramxd)


    Hi there. Just this last month noticed that the recaptcha integration is not working anymore.
    The recaptcha puntuation are perfect on googles console. From there all looks green.

    I’d updated wordpress to v7.0 and user-registration-membership is on v5.2.4

    I am using recaptcha v3. Been stuck a while..

    I would appreciate any idea.

    • This topic was modified 1 week, 1 day ago by oiramxd.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hello @oiramxd,

    Thank you for reaching out. Since your reCAPTCHA scores are looking healthy on Google’s console, the issue is likely happening on the verification side between your website and Google. Please try the following:

    1. Go to User Registration & Membership > Settings > Integration, delete the existing Site Key and Secret Key, save, re-enter them, and save again. Re-saving the keys often resolves unexpected verification failures.

    2. Confirm in your Google reCAPTCHA console that the keys are specifically generated for reCAPTCHA v3 and that your exact domain (both www and non-www) is listed under authorized domains.

    3. Deactivate all other plugins except User Registration & Membership and test the form to rule out any plugin conflict.

    4. Clear all caches (site cache, CDN, and browser) and test again in an incognito window.

    For the complete setup guide: https://docs.wpuserregistration.com/docs/how-to-integrate-recaptcha-in-registration-login-forms/

    Best regards

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @oiramxd,

    Since we haven’t heard back from you, we’ll close this topic for now as we believe the issue has been resolved.

    If you still need any help or would like to share an update, please feel free to reopen the topic at any time. We’ll be glad to assist you. 😊

    Best regards,

    Thread Starter oiramxd

    (@oiramxd)

    Hi again.
    Sorry for the delay on the response. I haven’t been able to work on this matter.

    Tried options 1,2 and 4 and didn’t worked for me. I will try to deactivate all the plugins.

    If I reinstall r&m plugin, will make any difference? Could I lose data?

    Thread Starter oiramxd

    (@oiramxd)

    Tried to disable all the plugins and still not responding.

    Also noticed that the the wordpress admin login says “Error para el propietario del sitio: La clave de sitio no es válida”.
    But on the user login you can see the recaptcha banner on blue.

Viewing 4 replies - 1 through 4 (of 4 total)

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