Error Cannot access file

The plugin can’t load my PDF for my visitor, I’ve got an obscur error message in the browser console :

{
"message": "Bad end offset: 12634145",
"name": "UnknownErrorException",
"details": "Error: Bad end offset: 12634145"
}

"Error\n at BaseExceptionClosure (https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:9330)\n at Object.<anonymous> (https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:9394)\n at __w_pdfjs_require__ (https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:324702)\n at https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:329009\n at https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:329276\n at https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:329300\n at webpackUniversalModuleDefinition (https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:290)\n at https://octopuscom.fr/app/plugins/3d-flipbook-dflip-lite/assets/js/libs/pdf.min.js?ver=2.2.47&pdfver=default:22:294"

But if i’m logged in visualisation works perfectly. I’ve try to downgrade plugin version. I’ve disabled plugin like Imagify, Secupress & WPRocket to avoid conflict. But problem is still here.

• This topic was modified 1 year, 10 months ago by fyrins.

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