Error by install Mailpoet version 2.6.15 | WordPress.org

Resolved rudy59
(@rudy59)

11 years ago

I tried to install Mailpoet version 2.6.15

Almost two years ago I tried this plugin and deleted it.
Now after installing i get this nmessage:

Update procedure to MailPoet version “2.5.2” failed!
An error occurred

And then a lot of database errors because the plugin can not find the database tables.

https://wordpress.org/plugins/wysija-newsletters/

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter rudy59
(@rudy59)

11 years ago

Hi,

I followed the procedure what i found here https://support.mailpoet.com/knowledgebase/instructions-to-completely-uninstall-wysija/

After that I did a fresh install.
A new error message:
Table ‘xxxxxxm_x.xxxx_wysija_user_list’ doesn’t exist (UPDATE xxxxx_wysija_user_list as A inner join xxxx_wysija_user as B on (A.user_id= B.user_id) set A.sub_date= B.created_at where A.sub_date=0 and A.unsub_date=0 and B.status>-1;)

After that I tried an under Settings->advanced-> Reinstall from scratch
Still the same error

Thread Starter rudy59
(@rudy59)

11 years ago

After a second time
Settings->advanced-> Reinstall from scratch, it works.

Wysija
(@wysija)

11 years ago

Glad that you fixed your issue! Next time, please contact us at http://www.support.mailpoet.com for faster support!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error by install Mailpoet version 2.6.15’ is closed to new replies.

3 replies
2 participants
Last reply from: Wysija
Last activity: 11 years ago
Status: resolved