Error api_key: invalid

  • Resolved alertabem

    (@alertabem)


    3 weeks, 2 days ago

    My email is presenting following error message:

    Atenção! Seu site não conseguiu enviar o e-mail mais recente.

    Fonte do e-mail: broken-link-checker-seo

    Mailer: SMTP.com

    api_key: invalid

    For more details please try running an Email Test or reading the latest error event.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Ravi Khadka

    (@ravikhadka)

    3 weeks, 2 days ago

    Hi,

    api_key: invalid usually means the SMTP.com API key saved in WP Mail SMTP is incorrect, expired, or does not match the SMTP.com account currently being used.

    I would check this first:

    1. Open WP Mail SMTP settings
    2. Re-copy and paste the API key directly from your SMTP.com account
    3. Make sure there are no extra spaces before or after the key
    4. Save the settings and run a new Email Test

    If it still fails, then:

    1. confirm the SMTP.com account is active
    2. generate a new API key in SMTP.com
    3. replace the old key in WP Mail SMTP
    4. test again

    So this looks more like an SMTP.com credential issue than a problem with Broken Link Checker itself.

Viewing 1 replies (of 1 total)

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