@lhfarris Many thanks for reporting. We are looking into similar reports of this at present, you can find out more here.
While we are investigating can you inform me of the following:
1. Are you a new user to Google Analytics, and if so did you use the plugin to create your Analytics account?
2. Can you share your Site Health information? If you’d like to share privately you can use this form.
1. yes and yes
2. says site health is good; no critical issues. I copied site info to clipboard. Not sure if this is the format you need
### wp-core ###
version: 5.4.1
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
user_registration: 1
default_comment_status: open
multisite: false
user_count: 47
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home1/aisfora3/public_html
wordpress_size: loading...
uploads_path: /home1/aisfora3/public_html/wp-content/uploads
uploads_size: loading...
themes_path: /home1/aisfora3/public_html/wp-content/themes
themes_size: loading...
plugins_path: /home1/aisfora3/public_html/wp-content/plugins
plugins_size: loading...
database_size: loading...
total_size: loading...
### wp-active-theme ###
name: Bento (bento)
version: 2.4
author: Satori Studio
author_website: http://satoristudio.net/
parent_theme: none
theme_features: title-tag, post-thumbnails, automatic-feed-links, customize-selective-refresh-widgets, post-formats, woocommerce, wc-product-gallery-lightbox, wc-product-gallery-slider, custom-logo, custom-background, menus, widgets
theme_path: /home1/aisfora3/public_html/wp-content/themes/bento
### wp-themes-inactive (1) ###
Twenty Seventeen: version: 2.3, author: the WordPress team
### wp-mu-plugins (3) ###
Endurance Browser Cache: version: 0.4, author: Mike Hansen
Endurance Page Cache: version: 2.0, author: Mike Hansen
SSO: version: 0.3, author: Garth Mortensen, Mike Hansen
### wp-plugins-active (10) ###
Akismet Anti-Spam: version: 4.1.6, author: Automattic
Insert Headers and Footers: version: 1.4.5, author: WPBeginner
Jetpack by WordPress.com: version: 8.6.1, author: Automattic
MOJO Marketplace: version: 1.5.4, author: Mike Hansen
OptinMonster API: version: 1.9.8, author: OptinMonster Team
Page Builder by SiteOrigin: version: 2.11.0, author: SiteOrigin
Pin It Button On Image Hover And Post: version: 2.7.7, author: Weblizar
Site Kit by Google: version: 1.9.0, author: Google
SiteOrigin Widgets Bundle: version: 1.17.0, author: SiteOrigin
WPForms Lite: version: 1.6.0.2, author: WPForms
### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1650
imagemagick_version: ImageMagick 6.7.2-7 2017-03-22 Q16 http://www.imagemagick.org
imagick_limits:
imagick::RESOURCETYPE_AREA: 14 GB
imagick::RESOURCETYPE_DISK: -1
imagick::RESOURCETYPE_FILE: 12288
imagick::RESOURCETYPE_MAP: 48 MB
imagick::RESOURCETYPE_MEMORY: 48 MB
imagick::RESOURCETYPE_THREAD: not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 8.71
### wp-server ###
server_architecture: Linux 4.14.146-225.ELK.el6.x86_64 x86_64
httpd_software: Apache
php_version: 7.3.18 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: 60
upload_max_size: 256M
php_post_max_size: 260M
curl_version: 7.70.0 OpenSSL/1.1.1g
suhosin: false
imagick_availability: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 5.6.41-84.1
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home1/aisfora3/public_html/wp-content
WP_PLUGIN_DIR: /home1/aisfora3/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable
### jetpack ###
site_id: 124666914
ssl_cert: No
time_diff: undefined
version_option: 8.6.1:1591157399
old_version: 8.6:1591113966
public: Private
master_user: #1 laurenfarris@aol.com (laurenfarris@aol.com)
current_user: #1 laurenfarris@aol.com (laurenfarris@aol.com)
tokens_set: Blog User
blog_token: QfYxFPRxhr2j2FmUEIlwGDuwGLh4Ipf*
user_token: Qzjopz0dJVW5aP(!0A$avn4NWK9j3dwW
version: 8.6.1
jp_plugin_dir: /home1/aisfora3/public_html/wp-content/plugins/jetpack/
plan: free
HTTP_HOST: www.aisforallergy.com
SERVER_PORT: 443
HTTPS: on
HTTP_X_FORWARDED_FOR: 65.188.202.49
HTTP_X_REAL_IP: 65.188.202.49
REMOTE_ADDR: 65.188.202.49
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Thu, 01 Jan 1970 00:00:00 +0000","finished":"Thu, 01 Jan 1970 00:00:00 +0000","progress":[],"config":[]}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/www.aisforallergy.com","siteurl":"https:\/\/www.aisforallergy.com","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.
### wpforms ###
version: 1.6.0.2
license: false
lite: May 28, 2020 @ 1:08am
total_forms: 1
total_entries: undefined
### google-site-kit ###
version: 1.9.0
php_version: 7.3.18
wp_version: 5.4.1
reference_url: https://www.aisforallergy.com
amp_mode: no
site_status: connected-site
user_status: authenticated
active_modules: site-verification, search-console, adsense, analytics
required_scopes:
openid: ✅
https://www.googleapis.com/auth/userinfo.profile: ✅
https://www.googleapis.com/auth/userinfo.email: ✅
https://www.googleapis.com/auth/siteverification: ✅
https://www.googleapis.com/auth/webmasters: ✅
https://www.googleapis.com/auth/adsense.readonly: ✅
https://www.googleapis.com/auth/analytics.readonly: ✅
search_console_property: https://www.aisforallergy.com/
adsense_account_id: pub-306•••••••••••••
adsense_client_id: ca-pub-306•••••••••••••
adsense_account_status: graylisted
adsense_use_snippet: yes
analytics_account_id: none
analytics_property_id: none
analytics_profile_id: none
analytics_use_snippet: yes
@lhfarris thanks for the details! We’re investigating this issue currently, so we’ll update your topic soon as we know more. Thanks for your patience as we work to get this resolved.
@lhfarris We’ve made some changes to the way the Analytics module works. You can find out more at the GitHub issue below:
https://github.com/google/site-kit-wp/issues/1632
Can you attempt setup once more and inform us whether you’re able to successfully connect the Analytics module?
@lhfarris Since we have not heard from you, this topic will be marked as resolved. Please feel free to open a new support topic if you additional concerns.
