error 99

  • Resolved ddugalic

    (@ddugalic)


    7 years, 4 months ago

    Hello Mitko!

    I just set up a woocommerce site and installed your plugin. I’ve entered all the information supplied by Halkbank but once I enter the test CC information I’m getting an error 99 and it redirects me back to my e-shop.
    I can also see the transactions in my halkbank panel but none of them passed through and it says error 99 please try again.

    Transaction Disapproved
    Error:99
    Reenter, try again.

    Any ideas why this would happen? Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author m1tk00

    (@m1tk00)

    7 years, 4 months ago

    Thanks for reaching out. Can you please check if you are using the credit cards provided by the bank? If you can see the transaction on the portal, that means that everything is configured properly and you used wrong card.

    Thread Starter ddugalic

    (@ddugalic)

    7 years, 4 months ago

    Thank you for the quick response!
    Well, right now I can see the transaction in the halk portal and it states all the transactions as unsuccessful.
    The account is still an testadmin acc and I used both the test card they gave me and my own personal visa card – they both failed.
    I intend on contacting Halk support tomorrow and see what they will say about it.

    Plugin Author m1tk00

    (@m1tk00)

    7 years, 4 months ago

    Please let me know what they say. No one raised this issue before.

    Mitko

    Thread Starter ddugalic

    (@ddugalic)

    7 years, 4 months ago

    Hello Mitko!
    I contacted(email) the support in Turkey and they responded very fast saying I should try again and the newxt payment was processed with no issue.
    Amazing plugin thanks a lot for your contribution!

    Also… I got an explanation by the macedonian rep saying the following :

    Генерална е грешката и често знае да се појави на тест околина, поради “заспивање на терминалот” односно непорамнување баш затоа што станува збор за тест околина.
    Во тој случај пишувате мејл до колеги од Турција и тие ќе Ви пишат кога да пробате повторно.

    Plugin Author m1tk00

    (@m1tk00)

    7 years, 4 months ago

    Hey

    Thanks for letting me know and I’m glad the plugin worked for you!

    Mitko

Viewing 5 replies - 1 through 5 (of 5 total)

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