Dear user,
Could you please confirm when did you receive that error? I mean, after which action?
We are very sorry that you are receiving that message, but it’s not our plugin firing it and it seems to be a WordPress DB connection error (more info here: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/ )
Please give us more information to be able to help you!
Thanks!
I’m sorry to say it did not work for me either and got stuck at 7% progress when trying to backup the database.
Dear user,
Please contact our support team by creating a ticket here: https://backup-guard.com/support
We will try to do our best to help you out!
Thank you!
