Error 500 when trying to ‘customise’ theme

  • aberry

    (@aberry)


    8 years, 4 months ago

    Hi,

    I am unable to ‘customise’ a theme when Mailpoet 3 is ‘activated’; server responds with error 500. I can work around it by switching Mailpoet 3 on and off – but not really good!

    I have four themes installed and this happens for all the themes.

    Any thoughts?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Jack K

    (@jack-kitterhing)

    8 years, 1 month ago

    Hi there @aberry,

    Sorry to hear of the issues you’re having! As it’s a 500 (internal server error). There’s most likely going to be more information in your hosts error log.

    Could you contact your host and ask them for the most recent entries in the error log and post the error back here (removing any important information such as full paths etc).

    We should then be able to debug what’s happening.

    Thanks!

Viewing 1 replies (of 1 total)

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