Error 500 on checkout

  • cienfu90

    (@cienfu90)


    6 years, 4 months ago

    I’m getting 500 internal server in the final step when buying with woocommerce. Only happen with this theme active, with other works nice.

    Also i have admin warnigns about outdated version, for example:

    Version 3.5.0 of customify / woocommerce / cart / cart.php is outdated. The kernel version is 3.8.0,
    Version 3.5.0 of customify / woocommerce / cart / mini-cart.php is obsolete. The kernel version is 3.7.0,

    Can you release an update to solve this issues?

Viewing 1 replies (of 1 total)
  • longnguyen

    (@longnguyen)

    6 years, 4 months ago

    Hi @cienfu90

    Could you try to deactivate all your plugins (leave WooCommerce activated) and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Regards.

Viewing 1 replies (of 1 total)

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