Hi,
We would like some more information.
A. Are all your non-Yoast plugins and themes also updated?
B. Can you confirm you are using WordPress 5.0.3? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/.
If all are updated, that sounds like a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:
1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
2. Check for conflicts.
3. Check for JavaScript errors with your console.
If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.
If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.
Thread Starter
pexys
(@pexys)
Hi,
I will wait to make updates on other plugins and when others are updates, i will re-test Yoast update.
I send you a message when i have the problem after other plugins updates.
Thanks !
@pexys We do see that the site is using WordPress version 4.9.8 which may be causing the error as that version of WordPress is out of date. Please let us know if updating the site resolves the issue.
We’ll close the thread for now but feel free to re-open or create a new post if the issue persists with the latest WP version.
