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  • Plugin Support WilloftheD

    (@abzlevelup)

    Hi @carloscuellarrod, sorry to hear about this. For me to help you better and replicate the issue, could you provide the following version of the following?
    1. PHP
    2. WordPress
    3. The Events Calendar
    4. Theme and Version

    Could you try deactivating all other plugins except for our plugins to see if that makes a difference? Moreover, could you switch to the default theme? Please read the Testing for Conflicts Article before doing anything. We’d recommend conducting these tests on a Staging Server.

    Let me know how it goes.

    Best,
    Abz

    Plugin Support WilloftheD

    (@abzlevelup)

    Hey @carloscuellarrod, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

    Cheers,
    Abz

Viewing 2 replies - 1 through 2 (of 2 total)

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