• Resolved jeffThevenot

    (@jeffthevenot)


    Hello,

    I’m webmaster of 3 websites and when I ask to reset user password via email, after (with or without) enter a new password, I have the Error
    403. With URL :
    /wp-login.php?action=resetpass&key=djIJnfdQxjpwfjjymg5U&login=loginname

    And I’m not alone on this case.
    My websites are very fresh and different, but same results on 3.

    Than you In advance for your help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    403 error = forbidden site/page.

    WordPress doesn’t have that kind of setting out of the box, so it is probably something server related – something wrong with the permissions.

    CandleFOREX

    (@candleforex)

    Check your htaccess.

    Check two things:

    (1) Check your htaccess file and see if there are permissions set so that /wp-admin/ folder is locked to an ip address and if so, then add your ip address to the allowed list like this (replace the 123.13.123.123 with your IP):

    allow from 123.123.123.123

    Save your htaccess file and attempt to login to your admin aread of wordpress /wp-admin/wp-login.php

    (2) If the above didnt work go to “Password Protect Directories” in your Cpanel and see if your wp-admin folder is password protected. if it is then either disable the password protection, or set a new passowrd and try again.

    Thread Starter jeffThevenot

    (@jeffthevenot)

    My htaccess is basic:

    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    and wp-login.php is not in folder.

    and in fact when I change into /wp-login.php without var (?action=resetpass&key=djIJnfdQxjpwfjjymg5U&login=loginname) It’s working. So I can access to /wp-login.php, no?

    If var are bad for ex: action=dodododo there is no check but error 403.

    And this man have the same problem :
    http://vedovini.net/2013/05/how-to-change-your-wordpress-password-when-you-lost-all-hopes/

    I contacted my hosting and they have the same problem in a blank install.

    Thread Starter jeffThevenot

    (@jeffthevenot)

    Hello,

    Thank you for your help.
    I spoke with my host.
    Here are the results of our research:

    “We are currently facing several waves bruteforcing interface
    Administration Joomla and WordPress. Following this, we implemented a
    system to eliminate this kind of attacks. The rules established
    were obviously too strict and prevented access to certain pages.
    They have just been adapted this morning … “

    Since then, the 403 error is gone and the change password is operational again.

    It is therefore necessary to contact host to ask him to look at it closely.

    Yes, WordPress have not involved.

    Hoping this will help other.

    Sincerely,
    Jeff

    CandleFOREX

    (@candleforex)

    Hi Jeff,

    Yeah, that makes perfect sense.
    Seems your host was just taking care of security.

    If they have fixed it now, and the change password is working for you, I suggest changing the password and just continue on running your blog.

    If your username is admin or administrator, I suggest making a new account with a different username and a strong password, then disable the user who has the username of admin.

    Moderator t-p

    (@t-p)

    Glad you got it sorted with your host. 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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