Hey @mrppp,
Checkout this section on the FAQs I believe it may help with this issue:
-> Browse to: http://lifeinthegrid.com/duplicator-faq
-> Find section: “3. Troubleshoot=> I got an “Internal Server 500″ message what should I do?”
Hope that helps!
Thread Starter
mrppp
(@mrppp)
Thanks will have a look and report back
Thread Starter
mrppp
(@mrppp)
My Server logs are empty.
Duplicator log is empty snapshot set to 0755
“Reasons for log file not showing:
– The web server does not support returning .log file extentions.
– The snapshots directory does not have the correct permissions to write files. Try setting the permissions to 755.
– The process that PHP runs under does not have enough permissions to create files. Please contact your hosting provider for more details.”
Calling host
Thread Starter
mrppp
(@mrppp)
Oh well back to scratching head, host tech useless told me what i already know
My Server logs are empty
If i have no packages, can i just delete plugin and try reinstall it?
Thread Starter
mrppp
(@mrppp)
is this the problem
This server does not have shell_exec configured to run. Please contact the server administrator to enable this feature.
Hey @mrppp,
shell_exec is not required to use the plugin it just allows for extra features to be used…
Cheers~
Thread Starter
mrppp
(@mrppp)
Um ok, not sure then, host cant find any issues.
Thread Starter
mrppp
(@mrppp)
OK Skip the scan and it works…
Thread Starter
mrppp
(@mrppp)
OK figured it out. My hosting company for some reason created a 50Mb backup and left it in the directory . Removed this and now it works as it should!!!
Sounds good! BTW in version 0.5.3 won’t have the skip step as its all integrated as part of the workflow…
Thread Starter
mrppp
(@mrppp)
is it normal to have latin1 and utf in Db?
Thread Starter
mrppp
(@mrppp)
ok not sure why i have them
