Error: -200 with Gravity Forms Upload

  • Resolved borellidesigns

    (@borellidesigns)


    7 years, 4 months ago

    Hello Cerber Security,

    I’ve been having issues with Gravity Forms and file uploads, specifically in Windows. Mac testing works perfectly, but when testing in Windows on PC we receive an Error:-200, Message: HTTP error.

    Reviewing the console shows an error:
    HTTP403 FORBIDDEN – The server understood the request, but is refusing to fulfill it.

    Is there a setting I’m missing to allow file uploads through Gravity Forms, so that they work in Windows?

    I’ve deactivated WP Cerber temporarily for testing, which has resolved the issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gioni

    (@gioni)

    7 years, 4 months ago

    Hi! There is no setting that is specific to Gravity Form. Try to enable “Safe mode” on the Antispam settings page. Have you inspected blocked requests on the Activity tab?

    Thread Starter borellidesigns

    (@borellidesigns)

    7 years, 4 months ago

    Hi @gioni,
    I tried Safe Mode and that didn’t help…I was still receiving the error. Again it is only in Windows.

    The activities tab shows a Spam form submission denied – not from my IP address, but probably from the emulator I’m using for testing through BrowserStack.

    I turned OFF Other Forms – Protect all forms on the website with bot detection engine on the Antispam settings page and that seemed to work.

    I’m now able to keep the WP Cerber plugin activated and upload files through the Gravity Form in Windows.

    Should be noted and probably tested for a better resolve in a future release.

    Thanks for pointing me in the right direction!!

    Plugin Author gioni

    (@gioni)

    7 years, 4 months ago

    Well, in some cases Cerber’s anti-spam engine also works as an anti-emulator 🙂

    Instead of disabling it you can enable this: “Disable bot detection engine for logged in users”. And then perform tests as a logged in user.

Viewing 3 replies - 1 through 3 (of 3 total)

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