@daria87,
Thank you for using my plugin.
I just tested the plugin on WP version 6.9.4 and I am unable to replicate the issue as you describe. The plugin works fine on my end.
Can you please do the following?
1) Disable all plugins.
2) Switch to WordPress Default theme.
3) Check if you still see the error?
If it works, then there is a plugin or theme conflict.
If the issue persists, please send me a screenshot of the issue.
Thank you.
I disabled all plugins, use a default theme and nothing 🙁
When it helps, i can make a tempoary account (only Read) for you.
Screenshot: https://ibb.co/1YzkhDwn
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This reply was modified 5 hours, 59 minutes ago by
daria87.
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This reply was modified 5 hours, 58 minutes ago by
daria87.
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This reply was modified 5 hours, 54 minutes ago by
daria87.
Thanks for the screenshot. To troubleshoot it further, can you please allow me temporary access to the site?
If there is a staging site that would be great. Please send the logins via contact form on my site https://wppatch.com/contact/
Thanks.
I sent you an email. I hope she arrived?
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This reply was modified 3 hours, 27 minutes ago by
daria87.
Not yet. Can you please resend? or send directly at my email abu (at) wppatch (dot) com. Thanks