Error

  • Resolved arnoldjacques

    (@arnoldjacques)


    1 year, 2 months ago

    Sice this morning I get the the following error:”There has been a critical error on this website. Please check your site admin email inbox for instructions” when I try to “All Quizes” or “Add Quiz”. I run WordPress 6.1.1

    When I run the website, the Quiz still works..

    Any Idea?

    Arnold Jacques, Belgium

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    1 year, 2 months ago

    Hi Arnoldjacques,

    Thanks for your message. I will be happy to help.

    Did you check the email? It might have went to the spam folder. Usually that email will have a description for what file or line was impacted.

    Did you do anything changes to you site or quiz recently?

    Which version of Quiz Cat is this?

    All the best.

    Thread Starter arnoldjacques

    (@arnoldjacques)

    1 year, 2 months ago

    Hello

    I have version 3.0.3 – WordPress 6.1.1

    I have found the email en clikced on recovery.

    When I go to the plugins I see the following message:

    This plugin failed to load properly and is paused during recovery mode.

    An error of type E_PARSE was caused in line 113 of the file /data/sites/web/kynodogbe/www/wp-content/plugins/quiz-cat/includes/list/post-list-table.php. Error message: syntax error, unexpected ')'

    Plugin Support gavinohanlon

    (@gavinohanlon)

    1 year, 2 months ago

    Hi Arnoldjacques,

    Thanks for your reply with that information.

    Do you know which version of PHP your site is using?

    Looking forward to your reply.

    All the best.

    Thread Starter arnoldjacques

    (@arnoldjacques)

    1 year, 2 months ago

    I use PHP 7.2

    Arnold

    Plugin Support gavinohanlon

    (@gavinohanlon)

    1 year, 2 months ago

    Hi Arnoldjacques,

    Thanks for getting back to us.

    Have you considered updating the PHP version? Because I suspect the issue is related to this.

    I can’t check this myself to say for certain because that PHP version is no longer optional with my web host.

    According to this page, PHP 7.2 is no longer supported since 30 Nov 2020 – https://www.php.net/eol.php

    All the best.

    Thread Starter arnoldjacques

    (@arnoldjacques)

    1 year, 2 months ago

    I updated to 7.4 and the problem is solved….

    Many thanks and greetings from a sunny Belgium

    Arnold

    Plugin Support gavinohanlon

    (@gavinohanlon)

    1 year, 2 months ago

    Great, happy to hear you got that fixed.

    If there is anything else, feel free to get back to us.

    All the best.

Viewing 7 replies - 1 through 7 (of 7 total)
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