• Resolved cdfk78

    (@cdfk78)


    I had an error on my site as :
    Dec 06 2022 15:39:01: Error occurred while executing CleanTalk Cron job. ct_mail_send_connection_report_IS_NOT_EXISTS

    How can I manage it ?
    Thak you for your help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @cdfk78.

    The plugin version 6.0.1 contains the necessary fixes for this error.

    If you already have this version installed, try the following:
    1. Deactivate and activate again the plugin.
    2. Click “Synchrinize with Cloud” in the plugin settings, wait until the rotating icon disappears and refresh the page.

    If it didn’t help, then:
    1. WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Complete Deactivation” to “On” —> Save Changes.
    2. WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and then Delete.
    3. Then install it anew: https://cleantalk.org/help/install-wordpress.

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

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