• I have created my first link, and when I go to the dashboard I get this error message:

    Error opening database file (/home/f2fco/wp.f2f.co.il/wp-content/plugins/clickervolt-data/maxmind_dbs/city.mmdb). Is this a valid MaxMind DB file?

    What to do?

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  • Plugin Author clickervolt

    (@clickervolt)

    Hello,

    Please note that we only offer support through our official channel at https://help.clickervolt.com – we don’t offer support on WordPress.org forums for the following reasons:

    1/ When someone posts a new topic here, we do NOT get any notification, so the only way we can know is by coming here from time to time – which we don’t do often at all. The end result is that you’re waiting for an answer while we don’t know that you asked something 🙂

    2/ For reporting bugs or any issue, there is a “Contact Us” option directly available in the ClickerVolt plugin

    3/ Note that even though we fix all reported bugs, support requests falling under other categories are only available in the premium packages as explained in the first 2 lines of our plugin description:
    https://wordpress.org/plugins/clickervolt/

Viewing 1 replies (of 1 total)
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