Support » Plugin: BigCommerce For WordPress » ERR_HTTP2_PROTOCOL_ERROR

  • Sometimes when trying to access our dev site it doesn’t load. It tries to load the page and eventually times out. If you go into dev tools you get the following error:

    Failed to load resource: net::ERR_HTTP2_PROTOCOL_ERROR

    Any idea what might cause this?

    The page I need help with: [log in to see the link]

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  • Plugin Support Heather Barr

    (@hnbarr)

    Hi @andrewfrasergla, sorry for the delay here! I just visited the site and noticed this page is rendering. Looks great, by the way! Per this error:

    If you have an HTTPS/SSL plugin — You could try these steps:
    1. Deactivate the plugin then visit WordPress -> Settings -> General.
    2. From here, see if the home url and site url have HTTPS in them, if not make sure to correct this!
    3. Then save and reactivate the HTTPS/SSL plugin.

    Side note: you may also need to re-save your permalinks.

    Another resource you can check out to debug this error is here: https://comodosslstore.com/resources/how-to-fix-err_ssl_protocol_error-on-a-wordpress-site/

    Let us know if this was helpful to you, or if you found an alternative solution to this!

Viewing 1 replies (of 1 total)
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