ERR_CONNECTION_RESET OR err_connection_timed_out

  • deliposts

    (@deliposts)


    8 years, 5 months ago

    Hello,

    So maybe someone can help me with this. Everything was running smoothly, but today when i woke up and tried to access the website it said ERR_CONNECTION_RESET OR sometimes err_connection_timed_out. Additionally, I cannot access the admin login page to edit the website or check the analytics. Any help with this would be greatly appreciated as this is the first time that this has happened to me and I need to get to the bottom of it ASAP.

    Thanks in advanced.

    P.S. The website url is http://deliposts.com/

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    8 years, 5 months ago

    To rule out any theme/plugin conflict, try:
    – manually resetting your plugins (no Dashboard access required). Here is another tutorial: http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/ – If that resolves the issue, reactivate each one individually until you find the cause. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Theme (Twenty Seventeen, etc.) via FTP/ SFTP , or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding "-old" to the end of the folder name. Alternately, you can remove other themes except the default theme (Twenty Seventeen, etc.). That will force your site to use it.

    Thread Starter deliposts

    (@deliposts)

    8 years, 5 months ago

    Hi t-p
    Thanks for the quick reply.Unfortunately, none of the above works for me.

    Thread Starter deliposts

    (@deliposts)

    8 years, 5 months ago

    IDK why i’m getting these extra characters at the end of the domain.

    http://prntscr.com/hlrayt

    P.s all the plugins and themes are deactivated apart twenty seventeen.

    • This reply was modified 8 years, 5 months ago by deliposts.
    Moderator t-p

    (@t-p)

    8 years, 5 months ago

    Please check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging

Viewing 4 replies - 1 through 4 (of 4 total)

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