Episode Artwork not saving

  • dayleedreamer

    (@dayleedreamer)


    2 weeks, 1 day ago

    Hi there, great plugin but I seem to be having problems saving the Episode Artwork. I’ll upload the image according to specs, publish the episode but when I head back, it’s blank again. The plugin is the most updated version as of today. (28/07)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Veda

    (@vedathemes)

    2 weeks, 1 day ago

    Hi there,

    Thanks for using the plugin for your podcast. I tried but I am unable to regenerate the issue you are facing. So let me understand it. First, Apple podcast require the Artwork to be 1400px to 3000px and square in size. So you have uploaded the correct image and used the Publish button? Is this correct?

    If that does not solve the issue, please contact me on contact@easypodcastpro.com (just refer to this support ticket). I will test and try to resolve the issue.

    Thanks,

    Plugin Author Veda

    (@vedathemes)

    2 weeks ago

    Hi @dayleedreamer ,

    Are you able to resolve the issue? Is there anything I can do to help resolve the issue quickly?

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Veda
  • Last activity: 2 weeks ago
  • Status: not resolved