Translation sometimes works, sometimes don’t

  • Resolved huppeecreative

    (@huppeecreative)


    3 years, 8 months ago

    Hi,
    so I made couple of videos for you to see what’s going on.

    We translated everything in the website. I don’t know why but it looks like sometimes it’s working and sometimes it’s not.

    (I did not create that website so I don’t know if it’s installed correctly but I was the one who translate most of the part. The only thing I know is that we made a copy of that website and create a new wordpress for it, maybe there is something in the database that is not right I don’t know. I used your plugin on another website of mine and everything works fine so I know how to use it.)

    I tried to repeat the problem but it’s sporadic. What I know so far:

    – When the translation is not working, if I go in your plugin configuration and play with it (like check and unchecked options) and save what I did, the translation come back as it should.

    – When I empty the cache on Siteground, it stops working and come back to the problem.

    – Also it looks like that’s not everything in the website that is not working, so you can see some english and french parts.

    I really don’t know what to look for.

    This is what we should see and when it’s working correctly: https://drive.google.com/file/d/1lAKvkCwe9QysMd03tIL7Cs80YBPO_reU/view?usp=sharing

    This is when it’s not working and you can see that I tried some options:
    https://drive.google.com/file/d/1hmzqWNb3bAMMRdsmhqopcDLgZ96ShVbZ/view?usp=sharing

    Anything I do, it never stays the same
    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter huppeecreative

    (@huppeecreative)

    3 years, 8 months ago

    So I tried a couple of things, it looks like when I use this type of cache in Siteground:

    DYNAMIC CACHE
The Dynamic Cache is a full-page caching mechanism for non-static resources. It prevents unnecessary database queries, processing of each page visit, and more. It highly improves your loading speed and the TTFB (time to first byte) of your pages. For WordPress sites the best dynamic cache results are achieved if you also install our SG Optimizer plugin.

For step-by-step instructions and more information, visit the SuperCacher tutorial. More detailed information about the Dynamic Cache can be found in this article.

    Then after that it does not work well.

    After that I modify something in the plugin (like check, uncheck options, press save, empty the cache (but not that one, the other one on WordPress with Siteground) and it came back and works.

    MEMCACHED
Memcached is an object caching mechanism designed to improve the connection between your application and its database. It greatly improves the loading speed of dynamic content that can’t be served by the Dynamic Caching (checkout pages, dashboards and backends, etc). To use Memcached you need to first switch it on below, and then to configure your application.

Information for connecting to Memcached:

Memcached IP address: 127.0.0.1
Memcached Port: 11211

    —————

    Well do you guys know why it does that?
    thanks

    Andrei

    (@andrei202)

    3 years, 7 months ago

    Hey there,

    Thank you for reaching out to us!

    We deeply apologize for the delayed response.

    There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

    We did not encounter such issues up until this point.

    Please get back to me here so we can have a better look at your issue.

    Best Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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