Support » Plugin: Joinchat » Enable button in admin

  • Resolved coccoinomane

    (@coccoinomane)


    Hello,

    Thank you for releasing this great plugin!

    May I ask if there’s a way to show the button also on WP Admin (backend) pages?

    We would use this feature to provide support for users of a multisite network directly in their admin.

    Thank you,
    Guido

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor davidlillo

    (@davidlillo)

    Hello Guido, very interesting what you propose. We’ll study it and tell you something. Thank you very much.

    Thread Starter coccoinomane

    (@coccoinomane)

    Hola David!

    Thank you for your reply 🙂

    I would expect that the tricky part in the implementation would be to include in the first WA message the name of the logged-in WordPress user who sent it; this is useful because it is hard to support a user without knowing what user is that 🙂

    You might be interested in how Intercom does it:

    * https://www.intercom.com/help/en/articles/168-install-intercom-on-your-web-app-for-logged-in-users

    Cheers,
    Guido

    Plugin Contributor davidlillo

    (@davidlillo)

    Of course, in this case, as he is an identified user, his name could be extracted without any problem and used as a variable. The truth is that yesterday we launched a great update and we are very busy with this, give us some time to assess your proposal 😅.

    👍

    Thread Starter coccoinomane

    (@coccoinomane)

    Sure, good luck with the post-launch!
    Have a nice day,
    Guido

    Plugin Contributor davidlillo

    (@davidlillo)

    Hi Guido, we’ve been reviewing your proposal, it’s not easy. At the moment the plugin doesn’t have anything configured for multi-site. We’d have to do a relatively complex custom development. Greetings and thanks again for your contributions, possibly in the future you can be in our development roadmap. 👍

    Thread Starter coccoinomane

    (@coccoinomane)

    No worries David, thank you for letting me know.
    Have a nice day,
    Guido

Viewing 6 replies - 1 through 6 (of 6 total)
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