Hello Guido, very interesting what you propose. We’ll study it and tell you something. Thank you very much.
Hola David!
Thank you for your reply 🙂
I would expect that the tricky part in the implementation would be to include in the first WA message the name of the logged-in WordPress user who sent it; this is useful because it is hard to support a user without knowing what user is that 🙂
You might be interested in how Intercom does it:
* https://www.intercom.com/help/en/articles/168-install-intercom-on-your-web-app-for-logged-in-users
Cheers,
Guido
Of course, in this case, as he is an identified user, his name could be extracted without any problem and used as a variable. The truth is that yesterday we launched a great update and we are very busy with this, give us some time to assess your proposal 😅.
👍
Sure, good luck with the post-launch!
Have a nice day,
Guido
Hi Guido, we’ve been reviewing your proposal, it’s not easy. At the moment the plugin doesn’t have anything configured for multi-site. We’d have to do a relatively complex custom development. Greetings and thanks again for your contributions, possibly in the future you can be in our development roadmap. 👍
No worries David, thank you for letting me know.
Have a nice day,
Guido
