Hi @kenkinneen,
Thanks for your message.
I’d recommend installing and setting up the Post SMTP plugin to see if this helps. It comes with an email log so you can see if emails are being sent correctly, but not being received.
Let me know how you get on.
I am already using a SMTP server because I used sendinblue, I also tried to take away that and use Kinsta’s built in server and it also didn’t work. I also tried disabling all plugins but ACF as my site doesn’t function without it.
It’s strange that when I click test email it’s fine, the emails that come through have a subject and body, when a real user gets a custom notification, they get the subject line but not the message body.
This is a live site and we just can’t figure it out.
Hi @kenkinneen,
Glad you got it working. What was the issue in the end?
It was an issue in how we called the custom notifcation, passing in the wrong field.
Hi @kenkinneen,
Ok. Thanks.
If you like BNFW and the support, please feel free to leave an honest review.
