Hi firlotte13,
Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with it.
Would you be so kind as to send us the plugin debug.log so we can tell how you have configured your product feed? In this blog post we explain how to retrieve the debug.log: https://adtribes.io/send-your-debug-log-to-support/
Please email it to us, and reference this topic/link, when sending the debug.log to support@adtribes.io
Have a wonderful weekend,
Eva
Thanks @evavangelooven I’ve just sent in the email.
Assuming you no longer need our support on this issue I am going to close it for housekeeping reasons now. Please do not hesitate to reach out again whenever you need help or have another question.
All the best,
Eva