Empty default category

  • Resolved deqko

    (@deqko)


    5 years, 4 months ago

    Hello,
    Today I’m installed your plugin, try to generate new Feed for GMC, but cannot save it (have no categories and default category was empty) – https://prnt.sc/wgza78

    Wordpress Version: 5.6
    Woocommerce Version: 4.8.0

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    5 years, 4 months ago

    Hello @deqko,

    Sorry to hear you’re having issues.

    Could you open your browsers Control Tab, then try to make a new Feed again and make a screenshot again (including the Control Tab) after selecting the Category selector?

    To open the Browser Console Tab press, depending on your preferred browser: CNTRL+SHFT+J (for Chrome) CNTR+SHFT+K (for Firefox) or F12 (for Explorer). If you work on a Mac: (CMD+OPT+J for Chrome or CMD+OPT+K for Firefox). This should open a Console Tab on your browser. ( https://kb.mailster.co/how-can-i-open-the-browsers-console/)

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    5 years, 4 months ago

    Hi @deqko,

    Where you able to solve the issue? Can we close your topic?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    5 years, 3 months ago

    Hello @deqko,

    I hope we were successful in helping you resolve your issue with our Feed Manager plugin! Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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