Embedded contact form

  • Resolved sandeld

    (@sandeld)


    8 years, 5 months ago

    I want to embed a contact form into the Thank You page. I’ve tested the form on a regular “page” and it works. But when I paste the form code into the thank you page, it doesn’t work.

    I’ve tried inserting it in the “simple text” block as well as the “html” block.

    Both blocks DO display the form and submit button; however, when you fill out the form and click ‘submit,’ none of the information goes through and basically the form doesn’t work.

    Any ideas on a workaround?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author XLPlugins

    (@xlplugins)

    8 years, 5 months ago

    Hi,

    The shortcode should execute if you are using HTML Blocks ( they won’t in text block as they are not WYSWYG editor)

    Can you tell us which plugin is generating that shortcode?

    And we can try and replicate at our end of what you are trying to do.

    Thanks
    Daman Jeet

    Thread Starter sandeld

    (@sandeld)

    8 years, 5 months ago

    JetPack:

    I created the form in a standard page editor, then copy/pasted the shortcode into your Thank You page. It looks like this:

    [contact-form to="regalayoga@yogaconcris.com" subject="Mes de regalo"][contact-field label="Tu Nombre y Apellidos" type="text" required="1"][contact-field label="Tu Email" type="text" required="1"][contact-field label="Nombre y Apellidos del regalo" type="name" required="1"][contact-field label="Email del regalo" type="email" required="1"][/contact-form]

    Plugin Author XLPlugins

    (@xlplugins)

    8 years, 5 months ago

    Hi,

    We need to retrieve thank you page URL.

    Please go to XL Plugins>Support and submit a support ticket.We would get some detail about your set up including list of plugins. That will help us troubleshoot this faster.

    Will guide on next steps once its done.

    Thanks
    Daman

    Thread Starter sandeld

    (@sandeld)

    8 years, 5 months ago

    Submitted.

    Plugin Author XLPlugins

    (@xlplugins)

    8 years, 4 months ago

    Hi Issue was resolved by support desk. Closing this thread.

    Thanks
    Daman Jeet

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Embedded contact form’ is closed to new replies.