• Resolved Mozimaker

    (@mozimaker)


    I drop the code in, get a never-ending spinning circle, but nothing appears in the area where it should, and it won’t publish. It’s very hit and miss as to where it won’t work – sometimes on the same page.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter Mozimaker

    (@mozimaker)

    Oh, and I’ve already checked with GoDaddy about mod_sec. They say it’s not being triggered.

    Thread Starter Mozimaker

    (@mozimaker)

    I’ve also tried using HTML module, to no avail.

    I’ve emptied caches. I’ve turned off and on plugins. I’ve uninstalled cache plugin until site is done.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @mozimaker,

    Thanks for posting!

    Issues like this are 99% of the time caused by ModSecurity. Can you at least try adding the line of code below to your wp-config.php file and see if it helps?
    define( 'FL_BUILDER_MODSEC_FIX', true );

    If the same issue occurs, then something else is definitely causing issues and we’ll take a different route. πŸ™‚

    Ben

    Thread Starter Mozimaker

    (@mozimaker)

    Got it.

    • This reply was modified 7 years, 7 months ago by Mozimaker.
    Thread Starter Mozimaker

    (@mozimaker)

    Same thing. Nothing shows where it should, nothing saves. (sigh)

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @mozimaker,

    Can you send us a note via the form below(General Inquiry) and we’ll take it from there?
    https://www.wpbeaverbuilder.com/contact/

    You can include a link to this thread so you don’t have to repeat everything, and so we can keep it updated. πŸ™‚

    Ben

    Thread Starter Mozimaker

    (@mozimaker)

    I sent it yesterday. Let me know you got it. My client is getting antsy.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @mozimaker,

    Just wanted to let you know we’ve already sent a reply to your ticket last Sunday. πŸ™‚

    Ben

    Thread Starter Mozimaker

    (@mozimaker)

    I haven’t seen anything. I’m searching email for your name, WordPress, etc. Can’t find anything. What do I search for?

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @mozimaker,

    I’ve resent my reply to your ticket just now. It should be coming from our hello [at] wpbeaverbuilder [dot] com email.

    Ben

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Issue resolved on its own(modsec fix may have taken time to work due to caching).

    Closing.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Embed video code won’t save’ is closed to new replies.