Emails sent only to admin

  • Resolved ezwebs

    (@ezwebs)


    8 years, 4 months ago

    I receive email notifications regarding new orders, but no emails sent to customers. Not for oreder processing nor for order completion. I have email log plugin and tested myself.
    Any suggestion?
    Maybe there’re some email plugins to use smtp servers?
    Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    8 years, 4 months ago

    I’d recommend starting here:
    https://docs.woocommerce.com/document/email-faq/

    You’ll want to verify that the orders aren’t stuck on pending. If that’s not the case, then the best option is usually to switch to different SMTP servers.

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    8 years, 3 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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