Emails No Longer Arriving

  • Resolved mealto

    (@mealto)


    10 years, 10 months ago

    All of a sudden, the emails stopped arriving. First I thought maybe no one is contacting us but inside Submissions, the users are clearly using the Form but no emails are arriving. This was on an older version.

    So I updated to WP 4.3, and emails did not arrive. Then updated to the latest version of Ninja Forms Version 2.9.27 and emails are still not arriving. Rebuild a new form and tried using that on a page and emails are not arriving either. Looks like a few others have the same problem in the support forum.

    Any ideas on how to fix this?

    https://wordpress.org/plugins/ninja-forms/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mealto

    (@mealto)

    10 years, 10 months ago

    Hoping this update can help someone as I see a few others also having email notification issues.

    I tested another site also running Ninja Form and the emails are going out fine. So leads me to believe the web host may have changed something that made it kill the Ninja Form emails. Nothing I tried could get it to work. Finally had to use another Contact Form on this particular site.

    Hope that helps.

    Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    9 years, 3 months ago

    If you continuing to have issues, can you create a new support ticket at https://ninjaforms.com/contact/

Viewing 2 replies - 1 through 2 (of 2 total)

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