Dear bondweb,
Thank you for your post.
This issue may be related to several factors and in order to find out which one could cause the issue please:
1) check if your administrator email is correct (try to change it to another email address)
2) check your spam folder
3) check your SMTP settings (go to your WordPress admin dashboard > users > Create a new user > see if you are getting an auto-message to the email address which was written when creating a new user)
We will wait for your results.
Thanks
It has been almost one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply
Hello,
thanks for this incredible plugin, it works everything perfect, however I have the same problem, i can not make to received email for every submision to my email, i have read your instruction and I have checked that the mail was correct and also I have created a new user and i did get the email from wordpress, can you help me ?? any advise??
thanks
wally
Dear studiosally,
Thanks for contacting us.
We are sorry for the delayed reply.
Could you mention the version of the plugin you are running now as well as inform us if you get “Success message” after submitting the form?
Thanks
