Email Subscribers Widget Doesn’t work

  • Resolved nomastekitchen

    (@nomastekitchen)


    8 years, 7 months ago

    Hello – I am trying to use the Email Subscribers plugin by Icegram but every time a user tries to submit their email address, and error comes up “oops, unexpected error occurred”. Icegram looked at the code and said it’s related to my theme. Please help fix this so I don’t have to change my theme!!! Or are there any Subscriber plugins that do work?

    The page I need help with: [log in to see the link]

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  • Rico Mossesgeld

    (@ricotheque)

    8 years, 7 months ago

    Hi @nomastekitchen, I’m @ricotheque from LyraThemes.

    Continuing our discussion via email, I’ve seen your screenshot and can tell you that the error highlighted shouldn’t be related to the Email Subscribers widget.

    The error is caused by a bug with the carousel we use in the theme, so it shouldn’t affect the widgets. Have you tried the Email Subscribers widget with another non-LyraThemes theme? If the error still occurs, then it might be a plugin configuration problem.

    I’m honestly not sure what you can do this point, since you’ve already reached out to Icegram’s support regarding this. You can either try another plugin like MailChimp for WordPress.

    Hope this helps!

Viewing 1 replies (of 1 total)

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