Hi @admecdnp,
We recommend going through this documentation: https://formidableforms.com/how-to-solve-wordpress-email-problems-wp-mail-smtp/ and following the instructions to help resolve the email issue. If you’re unsure about anything or face any problems with WP Mail SMTP, you can also contact their support team directly for assistance.
Additionally, we suggest checking with your hosting provider regarding any mail server-related issues. You can also ask them to provide the email logs, which might help in identifying the problem.
If you’d like our recommendation for an SMTP setup, we have our own plugin that you can try: https://wordpress.org/plugins/smart-smtp/
You can find the documentation here: https://docs.themegrill.com/docs/smartsmtp/
Since we’re more familiar with this product, we’ll be able to assist you better if you choose to use it.
Best regards!
Hi @admecdnp,
I just wanted to follow up and see if you had a chance to check my last message. Please let me know if everything is working fine now or if you need any further assistance—I’m happy to help! 😊
Best regards!
Hi @admecdnp,
Since we haven’t heard back from you, we’ll go ahead and mark this topic as resolved. We assume the issue has been addressed. If you still need help, feel free to reopen the topic at any time.
Thank you!
