Hello,
I’m trying to figure out how to get WooCommerce to use the primary user email address for order communication via email.
By default, when a user logs in to place an order, the user address should match the billing email address. Are you using a plugin which overrides that behavior?
To get a better understanding, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
I’m sorry, I did not get a notice on the first posting. I’m still looking for a solution. Is there a way to privately share that report? I’d rather not have all of that data in a public environment.
Hi @tismikehoncho,
No worries and thank you for getting back to us.
This is a public forum and if you’re concerned about security or privacy, feel free to change/remove your site URL in the report.
You can use https://pastebin.com/ to share your system status with us and set an expiration so that the file is removed once the expiration date is reached.
Cheers.
Hi there,
It’s been a while since we last heard from you, so I’m marking this thread as resolved.
Hopefully, you’ve been able to resolve this, but we’ll be here if and/or when you are ready to continue.
