Email notification not working

  • Resolved Lyern

    (@lyern)


    10 years, 7 months ago

    Hi!

    First of all, I really apreciate this plugin, it has everything I need to my wordpress site!

    I’m trying to configure ‘Emails’ tab but it doesn’t work at all. When the user finish the quiz none of the emails is sent.

    I have a not graded system with default emails (both user and admin)
    I’ve disabled all the plugins and themes.
    I’m using Quiz Master Next 4.5.2 and WordPress 4.3(Spanish)
    I’ve tried gmail,hotmail and my own domain, no email is sent to anywhere when the quiz is done.
    I use Chrome and Firefox

    Could you please help me? I have no idea of what I’m doing wrong.
    regards

    https://wordpress.org/plugins/quiz-master-next/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Eric

    (@elrath)

    10 years, 7 months ago

    Hi Lyern,

    Thank you for using our plugin!

    I am sorry to hear you are experiencing this issue.

    On the Email tab do you have both of those questions answered about sending out email. The first question deals with the users receiving email and the second deals with admins receiving email?

    The next field is where you enter the email you want the results to be sent from. Make sure the email address is correct and there is not any strange spacing or anything in that field. Also, check to make sure that the From name that is right below the email field is also free of strange spacing.

    If its still not working lets try something else. If you can install a plugin called Check Email. It is free and is in the WordPress repository. Once it is installed an option under the Tools tab called Check Email in the admin panel will show up. Click on that. You should then see your email server already listed and just type in the email address you would like to test. Let us know if you get an email.

    Thread Starter Lyern

    (@lyern)

    10 years, 7 months ago

    thanks Eric!
    My WordPress email was not working and I didn’t notice because I’m a noob.
    I installed Check Email as you said and no email was sent.
    Then I installed another plugin called WP-Mail-SMTP, I configured it with mi smtp server and it worked!

    apparently problem is solved

    Eric

    (@elrath)

    10 years, 7 months ago

    Hi Lyern,

    We are very happy you were able to get it fixed. As always if you have any other questions feel free to post in the forums again or create a support ticket through the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

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