Email not send on update blog post

  • Resolved lencer

    (@lencer)


    6 years, 1 month ago

    I hope the question has not already been asked. When I update a blog entry and also set the date/time to the current values, an email was always sent to all subscribers with my previous plugin settings. This does not work since the last update. I have already searched all settings several times. I don’t know where I can configure it. Did I miss something, or is it a bug?

Viewing 4 replies - 1 through 4 (of 4 total)
  • vaksupport

    (@vaksupport)

    6 years, 1 month ago

    Hello,

    We’re sorry to hear that you are experiencing issues with post notifications.
    
    Are you receiving other emails (like password reset or user registration) from the WordPress setup? What happens when you send a test email?

    To send a test email,

    1) Navigate to Email Subscribers > Settings > Email Sending
    2) Enter any email address you have access to and click Send Email
    3) See the status and check your inbox

    Please let us know whether you received the email.

    • This reply was modified 6 years, 1 month ago by vaksupport.
    Thread Starter lencer

    (@lencer)

    6 years ago

    I think that was a typical demonstration effect. It didn’t work on three article updates, but it worked on today’s one. Fine. Just take it as a hint, maybe other users are affected by it too. Anyway, I will monitor it closely in the future. Best regards

    vaksupport

    (@vaksupport)

    6 years ago

    Hello @lencer ,

    Yes! I did add notes about this in the bug report.

    Our developers did already resolve issues related to several usecases and will be releasing the bug fix in our next update.

    vaksupport

    (@vaksupport)

    6 years ago

    We released Email Subscribers 4.4.7 with several new enhancements and bug fixes, including the one related to Email Sending.

    We request you to update the plugin and let us know if you experience any issues.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Email not send on update blog post’ is closed to new replies.