Email not being received

  • whitehart

    (@whitehart)


    9 years, 11 months ago

    Hi

    I have this plugin on a clients site. They are having problems with some emails not being received.

    Apparently. He has uploaded new users but only one of them has received the email. We have asked him to ask his users to check their junk mail.

    Is there any way that we can find out if the emails have been sent successfully from the plug in ?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter whitehart

    (@whitehart)

    9 years, 11 months ago

    Hi would updating the plugin reset the “sent from” address in the email settings. This seems to have defaulted to the word press setting rather than the one I put in ?

    Plugin Author Javier Carazo

    (@carazo)

    9 years, 11 months ago

    @whitehart

    Use an SMTP account (with another SMTP plugin) and it should work. This is not a problem of the plugin, all mails are sent but much of them can be marked as spam by most of spam filters if you are not using an SMTP and you are sending directly using wp_mail().

Viewing 2 replies - 1 through 2 (of 2 total)

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