Email logs
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Hi,
Is there any way to check email logs for the coupon once they have been bought? I;ve just set this up so not sure what shows in woocommerce orders when someone buys one yet.
Just trying to think for the scenario is someone loses an email with their code how I resend it or check what the code was?
Many thanks
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Hi @gardenninja,
Thank you for reaching out to WebToffee support! We’re here to help.
The Gift Card plugin allows you to efficiently track the status of email sending through the WooCommerce order notes. Here’s how you can check and manage this:
- Navigate to WooCommerce > Orders and open the specific order you’re reviewing.
- In the order details page:
– You’ll find notes indicating whether the gift card email was sent to the recipient.
– You’ll also see the coupon code associated with the gift card. - If a customer loses the email with their code, you can resend the gift card directly from this page using the “Resend” option.
For reference, see the attached image:
We recommend testing this with a sample order to ensure it works as per your expectation. If you have further questions or encounter any issues, feel free to reach out—we’ll be happy to assist further!
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