Email formatting has gone wonky

  • betaztest

    (@betaztest)


    6 years, 8 months ago

    Note that there are multiple Contact Forms on our website and this same issue is happening with all of them. The formatting of our emails when receiving Contact Form submission was perfect up until a couple days ago. Here is an example (some lines removed for privacy):

    From: HamiltonBoard.org <do-not-reply@hamiltonboard.org>
    Sent: Tuesday, November 26, 2019 10:31 AM
    To: hamilton.board.webmaster@cogeco.ca;
    Cc: EMAIL REMOVED FOR PRIVACY
    Subject: New Officials

    From: Mark Pupavac
    Email Address: EMAIL REMOVED FOR PRIVACY
    Telephone: PHONE # REMOVED FOR PRIVACY
    Experience: 1st year with Toronto (TABO)
    Age: 31
    Transfer?: Yes
    Transfer from…?: Toronto
    Dual Member?: Yes
    Primary Board: Toronto
    Comments:
    Hello,
    I am a first year official with TABO however I recently moved to Hamilton and was hoping to join your board and officiate some local games. Please let me know if it is possible to join your board.
    Thanks,
    Mark
    —
    This e-mail was sent from the New Officials form on Hamilton Board of Approved Basketball Officials (http://www.hamiltonboard.org)

    In the last couple days, all of the forms on our website are now returning emails with strange formatting – example below:

    From: jefflack@gator4051.hostgator.com <jefflack@gator4051.hostgator.com>
    Sent: Sunday, December 8, 2019 9:02 PM
    To: hamilton.board.webmaster@cogeco.ca;
    Subject: New Officials

    X-PHP-Originating-Script: 33222:class-phpmailer.php
    Date: Mon, 9 Dec 2019 02:02:21 +0000
    From: “HamiltonBoard.org” <do-not-reply@hamiltonboard.org>
    Cc: betaztest@gmail.com
    Message-ID: <233e4333e2fb1ac9c6f545c1f5569f74@www.hamiltonboard.org>
    X-Mailer: PHPMailer 5.2.27 (https://github.com/PHPMailer/PHPMailer)
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary=”b1_233e4333e2fb1ac9c6f545c1f5569f74″
    Content-Transfer-Encoding: 8bit

    This is a multi-part message in MIME format.

    –b1_233e4333e2fb1ac9c6f545c1f5569f74
    Content-Type: text/plain; charset=us-ascii

    From: Test Three
    Email Address: betaztest@gmail.com
    Telephone: 123-456-7890
    Experience: none
    Age: 87
    Transfer?: No
    Transfer from…?:
    Dual Member?: No
    Primary Board:
    Comments:
    Test three
    —
    This e-mail was sent from the New Officials form on Hamilton Board of Approved Basketball Officials (http://www.hamiltonboard.org)

    –b1_233e4333e2fb1ac9c6f545c1f5569f74
    Content-Type: text/html; charset=us-ascii

    <!doctype html>
    <html xmlns=”http://www.w3.org/1999/xhtml&#8221; dir=”ltr” lang=”en-US”> <head> <title>New Officials</title> </head> <body>
    <p>From: Test Three<br />
    Email Address: betaztest@gmail.com<br />
    Telephone: 123-456-7890</p>
    <p>Experience: none<br />
    Age: 87</p>
    <p>Transfer?: No<br />
    Transfer from…?: </p>
    <p>Dual Member?: No<br />
    Primary Board: </p>
    <p>Comments:<br />
    Test three</p>
    <p>–<br />
    This e-mail was sent from the New Officials form on Hamilton Board of Approved Basketball Officials (http://www.hamiltonboard.org)</p>
    </body>
    </html>

    –b1_233e4333e2fb1ac9c6f545c1f5569f74–

    Any help with how to fix this would be appreciated as I don’t even know where to start looking……thank you!

    The page I need help with: [log in to see the link]

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