Email form doesn’t send email.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    3 years, 12 months ago

    1. What form plugin are you using?

    2. Mail can be tricky. Have you tried installing an SMTP plugin?

    Tim Burkart

    (@bigmoxy)

    3 years, 12 months ago

    Hello @dunnywdeditheq

    @sterndata is correct that mail can be tricky. Another rule of thumb is to ensure that FROM email address is a domain email address. For example, if your domain is myhappywebite.com the FROM email address should be something like noreply@myhappywebsite.com. The FROM email address does not have to be a real account; it just needs that format.

    Also, not all web hosts support email so you have to use an SMTP plugin.

    Dmitry Litvinov

    (@dmitrylitvinov)

    3 years, 11 months ago

    In addition to previous answers…

    Most of the problems that I have with sending emails are related to errors on the hosting side: like the disabled mail function, or blocking due to the fact that users often mark emails as spam. I also advise you to check this important point by contacting their support.

Viewing 3 replies - 1 through 3 (of 3 total)

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