Hi,
First, send a direct email from your email address that you want to configure with WP MAIL SMTP. Check if the email is going or not.
If it’s not, then check if the email address is correctly set up.
And if it is, then check for the correct email address in From Email field in WP MAIL SMTP.
Also, try to send a test email from here: https://prnt.sc/sftvoa, to check if it is correctly landing in the inbox.
If you are still getting the error, you should ask for help from WP MAIL SMTP here: https://wordpress.org/support/plugin/wp-mail-smtp/
They may better help you. 🙂
Hello ,
Please check the below error for test email
There was a problem while sending the test email.
An issue was detected.
This means your test email was unable to be sent.
Typically this error is returned for one of the following reasons:
– Plugin settings are incorrect (wrong SMTP settings, invalid Mailer configuration, etc).
– Your web server is blocking the connection.
– Your host is rejecting the connection.
Thanks,
Ankur
Okay, please try sending an email from the email address that you want to configure with WP Mail SMTP to any of your other email address.
Are your receiving email?
Not getting any email.
Send Email You cannot send an email. Mailer is not properly configured. Please check your settings.
No please don’t send a test email from WP Mail SMTP.
Suppose if you are configuring this email: name@mywebsite.com in WP Mail SMTP then please send a direct email from your email id name@mywebsite.com to any of your other email id like yourname@gmail.com and see if you are receiving email at yourname@gmail.com or not.
I understand the problem is status is still showing pending …
If you change this, we will send you an email at your new address to confirm it. The new address will not become active until confirmed.
There is a pending change of your email to [email redacted]. Cancel
Hi,
Good job @ankurjain23 🙂
You have detected the problem.
Yes, in order to receive email notifications from WordPress, you must have to first click on the confirmation link sent to your email address.
Because you have not confirmed the email address that’s why you are not getting emails.
Note: Please don’t post your email address in the forum. It’s not a good practice.
Read the guidelines here: https://wordpress.org/support/guidelines/#the-bad-stuff
Thanks for your prompt reply.
As I am not getting any confirmation email …how to approve the same…pls guide?
Thanks
Have you tried to resend the confirmation email?
Please make sure the email is not landing in the SPAM/JUNK box.
Yes, I Have checked. no email
Hi,
Try to change the email address without confirmation.
These articles can help you:
. Reason: removed nsfw
. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
