Email Confirmation

  • Resolved canimjain

    (@canimjain)


    3 years, 5 months ago

    Hi,
    I created a form for an event registration with the fields i.e. name, phone, email, address, payment etc
    I want that once the user fill and submit the form, user get an email confirmation (such as “Thank you “name” for registering in our event. See you on event Date”.

    Is this possible with forminator?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Kris – WPMU DEV Support

    (@wpmudevsupport13)

    3 years, 5 months ago

    Hi @canimjain

    I hope you are doing well today.

    Please follow our guide here:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#email-notifications-forms

    In short, you have multiple email notifications. Separate for admin and separate for clients.

    Kind Regards,
    Kris

    Thread Starter canimjain

    (@canimjain)

    3 years, 5 months ago

    Thank you, Kris, for your kind response.

    I went through the guide you suggested and tried, but no luck.

    Email is received by an admin but not by end user.
    In the recipents field I filled “{user_email} “, is this correct?

    Thanks

    Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    3 years, 5 months ago

    Hi @canimjain

    Thank you for response!

    In the recipents field I filled “{user_email} “, is this correct?

    No, it’s not correct and might be an actual explanation of the issue.

    You should use an ID of an email field in this recipient field. Let’s say that there’s only one e-mail field on the form and it’s the

    {email-1}

    field, where user provides their e-mail during registration.

    If you want notification to be sent to that user, you need to use

    {email-1}

    in “recipient” setting of notification in this case.

    Best regards,
    Adam

    Thread Starter canimjain

    (@canimjain)

    3 years, 5 months ago

    Thank you, Adam.
    Solved

Viewing 4 replies - 1 through 4 (of 4 total)

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