• Resolved enquirer32

    (@enquirer32)


    We would like admin to receive a copy of the email when it is submitted – where are the settings for this? Also, as you can see the message box does not enlarge as it should. The placeholder text has to be deleted which is not a normal function – usually it is automatically deleted when a cursor is placed in the box.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    Greetings!

    Could you please double check whether you have tried the following:

    Please go to the Form maker > Forms > Choose the form > Form Options > Email options > under the section Email to Administrator you will see the field “Email to send submissions to” please add your email here.
    Could you please send us the screenshot of message box?
    Please make sure to add the value only in placeholder’s field.

    Thanks, have a nice day!

    Thanks for your response. I think some of the fields had not been properly completed which resulted in the email not being sent. I amended the parameters and they seem to be sending out OK – thanks again.

    Placeholder – so this is set up the way you indicate in your short video. But the label doesn’t delete when you insert the cursor. See /contact-us/

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Greetings!

    Could you please double check whether you have deleted the value after adding the placeholder?
    Please take a look at this screenshot. The value is still persisting.

    Thanks, have a nice day!

    I changed our email address for the submission replies to go to, but it isn’t working now. It did before I changed the email. Thanks for your help!

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Greetings!

    May I ask, have you checked your email’s spam folder?
    If yes and the problem still persists, please contact our support team using the following email address:support@web-dorado.com

    Thanks, have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
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