Support » Plugin: Email Subscribers & Newsletters » “Email Address already exists!”

  • Hello folks,

    I have a problem with unsubscribing. The unsubscription itself works, but if a user with the same email address wants to subscribe again, he receives the message “Email Address already exists!” at the registration form.

    This is unfortunate because we have to delete the user manually from the user database on the admin page.

    Regards,
    Besim

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Malay Ladu

    (@malayladu)

    Hi Besim,

    Thanks for the reaching out to us.

    We will take a look into it and update you.

    Thanks, it’s working now!

    You may consider an option to delete subsubscribed addresses completely. We have strict regulations in Europe to avoid unnecessary data storage if possible. But that’s a thing for future. 🙂

    Regards,
    Besim

    Plugin Contributor Malay Ladu

    (@malayladu)

    Hi Besim,

    Thanks for the update.

    Sure. We will consider to add this option in the future version of Email Subscribers.

Viewing 3 replies - 1 through 3 (of 3 total)
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