elementor version 3.35.4 not loading

Resolved

sibichan

(@sibichan)

1 month, 2 weeks ago

Using elementor version 3.35.4

but elemtor not loading when i click edit with elementor

I just tried by the following

changed permalinks
remvoed .htacces
WordPress fresh version uploaded.
deactivated all other plugins
Elementor Cache deleted in tools (Clear files & Data)
cPanel cache disabled.
Memory limit and php values increased.
Tried safe mod also

Here is the system info

					
== Server Environment ==
	Operating System: Linux
	Software: Apache
	MySQL version: MariaDB Server v10.5.26
	PHP Version: 8.3.22
	PHP Memory Limit: 512M
	PHP Max Input Vars: 1000
	PHP Max Post Size: 128M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 6.9.1
	Site URL: https://mysite.test
	Home URL: https://mysite.test
	WP Multisite: No
	Max Upload Size: 128 MB
	Memory limit: 256M
	Max Memory limit: 512M
	Permalink Structure: /%postname%/
	Language: en_US
	Timezone: 0
	Admin Email: test@gmail.com
	Debug Mode: Inactive

== Theme ==
	Name: Astra
	Version: 4.12.3
	Author: Brainstorm Force
	Child Theme: No

== User ==
	Role: administrator
	WP Profile lang: en-US
	User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36

== Active Plugins ==
	Elementor
		Version: 3.35.4
		Author: Elementor.com


== Elementor Experiments ==
	Inline Font Icons: Inactive by default
	Additional Custom Breakpoints: Active by default
	Container: Inactive by default
	Optimized Markup: Inactive by default
	Landing Pages: Active by default
	Pro Free Trial Popup: Inactive by default
	Nested Elements: Inactive by default
	Pages Panel: Inactive by default
	Elementor Home Screen: Active by default
	Atomic Widgets: Inactive by default
	Global Classes: Inactive by default
	Enforce global classes capabilities: Active by default
	Variables: Active by default
	Cloud Library: Active by default
	Editor v4 (Opt In Page): Active by default
	Editor V4: Inactive by default
	Components: Active by default
	Interactions: Active by default
	Editor one: Active by default
	Import/Export Customization: Active by default
	Elementor Editor Events: Inactive by default
	In-Editor Feedback: Inactive by default


== Log ==
	
PHP: showing 5 of 5PHP: 2021-12-27 14:39:11 [notice X 5][/home/mysite/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2025-09-16 08:44:24 [notice X 1][/home/mysite/public_html/wp-content/plugins/elementor/includes/managers/image.php::34] Undefined index: id [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2026-02-06 18:43:55 [error X 1][/home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php::300] Uncaught Error: Failed opening required '/home/mysite/public_html/wp-content/plugins/elementor/core/base/background-process/wp-async-request.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php:300
Stack trace:
#0 /home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php(336): Elementor\Autoloader::load_class()
#1 /home/mysite/public_html/wp-content/plugins/elementor/core/base/background-process/wp-background-process.php(22): Elementor\Autoloader::autoload()
#2 /home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php(300): require('/home/mysite/...')
#3 /home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php(336): Elementor\Autoloader::load_class()
#4 /home/mysite/public_html/wp-content/plugins/elementor/core/base/background-task.php(20): Elementor\Autoloader::autoload()
#5 /home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php(300): require('/home/mysite/...')
#6 /home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php(336): Elementor\Autoloader::load_class()
#7 /home/mysite/public_html/wp-content/plugins/elementor/core/upgrade/task.php(12): Elementor\Autoloader::autoload()
#8 /home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php(300): require('/home/mysite/...')
#9 /home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php(336): Elementor\Autoloader::load_class()
#10 /home/mysite/public_html/wp-content/plugins/elementor/core/base/background-task-manager.php(39): Elementor\Autoloader::autoload()
#11 /home/mysite/public_html/wp-content/plugins/elementor/core/upgrade/custom-tasks-manager.php(103): Elementor\Core\Base\Background_Task_Manager->get_task_runner()
#12 /home/mysite/public_html/wp-content/plugins/elementor/includes/plugin.php(722): Elementor\Core\Upgrade\Custom_Tasks_Manager->__construct()
#13 /home/mysite/public_html/wp-content/plugins/elementor/includes/plugin.php(621): Elementor\Plugin->init_components()
#14 /home/mysite/public_html/wp-includes/class-wp-hook.php(341): Elementor\Plugin->init()
#15 /home/mysite/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#16 /home/mysite/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()
#17 /home/mysite/public_html/wp-settings.php(742): do_action()
#18 /home/mysite/public_html/wp-config.php(105): require_once('/home/mysite/...')
#19 /home/mysite/public_html/wp-load.php(50): require_once('/home/mysite/...')
#20 /home/mysite/public_html/wp-blog-header.php(13): require_once('/home/mysite/...')
#21 /home/mysite/public_html/index.php(17): require('/home/mysite/...')
#22 {main}
  thrown [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2026-02-06 18:43:55 [error X 1][/home/mysite/public_html/wp-content/plugins/elementor/includes/managers/widgets.php::128] Uncaught Error: Class "Elementor\Widget_common" not found in /home/mysite/public_html/wp-content/plugins/elementor/includes/managers/widgets.php:128
Stack trace:
#0 /home/mysite/public_html/wp-content/plugins/elementor/includes/managers/widgets.php(358): Elementor\Widgets_Manager->init_widgets()
#1 /home/mysite/public_html/wp-content/plugins/elementor/includes/managers/widgets.php(639): Elementor\Widgets_Manager->get_widget_types()
#2 /home/mysite/public_html/wp-content/plugins/elementor/includes/frontend.php(605): Elementor\Widgets_Manager->register_frontend_handlers()
#3 /home/mysite/public_html/wp-content/plugins/elementor/includes/frontend.php(458): Elementor\Frontend->register_frontend_handlers()
#4 /home/mysite/public_html/wp-includes/class-wp-hook.php(341): Elementor\Frontend->register_scripts()
#5 /home/mysite/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#6 /home/mysite/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()
#7 /home/mysite/public_html/wp-includes/script-loader.php(2311): do_action()
#8 /home/mysite/public_html/wp-includes/class-wp-hook.php(341): wp_enqueue_scripts()
#9 /home/mysite/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()
#10 /home/mysite/public_html/wp-includes/plugin.php(522): WP_Hook->do_action()
#11 /home/mysite/public_html/wp-includes/general-template.php(3197): do_action()
#12 /home/mysite/public_html/wp-content/themes/astra/header.php(31): wp_head()
#13 /home/mysite/public_html/wp-includes/template.php(814): require_once('/home/mysite/...')
#14 /home/mysite/public_html/wp-includes/template.php(749): load_template()
#15 /home/mysite/public_html/wp-includes/general-template.php(48): locate_template()
#16 /home/mysite/public_html/wp-content/themes/astra/404.php(15): get_header()
#17 /home/mysite/public_html/wp-includes/template-loader.php(125): include('/home/mysite/...')
#18 /home/mysite/public_html/wp-blog-header.php(19): require_once('/home/mysite/...')
#19 /home/mysite/public_html/index.php(17): require('/home/mysite/...')
#20 {main}
  thrown [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2026-02-06 18:44:05 [notice X 1][/home/mysite/public_html/wp-content/plugins/elementor/includes/autoloader.php::300] require(): Read of 99 bytes failed with errno=12 Cannot allocate memory [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

Log: showing 20 of 232026-02-04 11:52:15 [info] Elementor/Upgrades - _on_each_version Finished 
2026-02-04 11:52:15 [info] Elementor/Upgrades - _v_3_8_0_fix_php8_image_custom_size Start  
2026-02-04 11:52:15 [info] Elementor/Upgrades - _v_3_8_0_fix_php8_image_custom_size Finished 
2026-02-04 11:52:15 [info] Elementor/Upgrades - _v_3_16_0_container_updates Start  
2026-02-04 11:52:15 [info] Elementor/Upgrades - _v_3_16_0_container_updates Finished 
2026-02-04 11:52:15 [info] Elementor/Upgrades - _v_3_17_0_site_settings_updates Start  
2026-02-04 11:52:15 [info] Elementor/Upgrades - _v_3_17_0_site_settings_updates Finished 
2026-02-04 11:52:15 [info] Elementor/Upgrades - _v_3_26_0 Start  
2026-02-04 11:52:15 [info] Elementor/Upgrades - _v_3_26_0 Finished 
2026-02-04 11:52:15 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.2',
  'to' => '3.35.0',
)]
2026-02-07 11:32:26 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.35.0',
  'to' => '3.35.3',
)]
2026-02-07 11:32:26 [info] elementor::elementor_updater Started 
2026-02-07 11:32:26 [info] Elementor/Upgrades - _on_each_version Start  
2026-02-07 11:32:26 [info] Elementor/Upgrades - _on_each_version Finished 
2026-02-07 11:32:26 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.35.0',
  'to' => '3.35.3',
)]
2026-02-12 10:57:10 [info] elementor::elementor_updater Started 
2026-02-12 10:57:10 [info] Elementor/Upgrades - _on_each_version Start  
2026-02-12 10:57:10 [info] Elementor/Upgrades - _on_each_version Finished 
2026-02-12 10:57:10 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.35.3',
  'to' => '3.35.4',
)]
2026-02-12 10:57:10 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.35.3',
  'to' => '3.35.4',
)]

JS: showing 6 of 6JS: 2026-02-05 05:08:46 [error X 10][https://mysite.test/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.35.0:2:1018825] Cannot read properties of undefined (reading 'localized') 
JS: 2026-02-05 13:55:54 [error X 1][https://mysite.test/wp-includes/js/wp-util.min.js?ver=6.9.1:2:365] Template not found: #tmpl-wpforms-builder-elementor-popup 
JS: 2026-02-05 15:02:18 [error X 2][https://mysite.test/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.35.0:2:934078] Failed to execute 'querySelector' on 'Document': '#919995881100' is not a valid selector. 
JS: 2026-02-05 16:23:15 [error X 24][https://mysite.test/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.35.0:2:934078] Failed to execute 'querySelector' on 'Document': '#' is not a valid selector. 
JS: 2026-02-07 12:44:42 [error X 2][https://mysite.test/wp-content/plugins/elementor/assets/js/admin.min.js?ver=3.35.3:2:45739] r.startsWith is not a function 
JS: 2026-02-12 11:02:00 [error X 2][https://mysite.test/wp-content/plugins/elementor/assets/js/import-export-customization-admin.min.js?ver=3.35.4:2:32940] elementorAdmin is not defined 



== Elementor - Compatibility Tag ==

Viewing 1 replies (of 1 total)

Plugin Support Enrique Arróniz
(@eenrique)

1 month, 2 weeks ago

Hi there,

Thank you for your patience while we diagnosed the loading issues on your site.

Our analysis of the server logs shows that the Elementor editor is currently unable to load because the server is running out of memory during the “handshake” process. This has caused some of the Elementor core files to become inaccessible or corrupted during the recent updates.

What is needed:

1.- Clear the website’s temporary cache (using a cache plugin or your web hosting provider can do that).
2.- Perform a clean re-installation of the Elementor plugin files to ensure no components are missing.

Next Steps:

We recommend reaching out to your webmaster or web hosting provider to ensure your server has enough “headroom” for these tasks.

Add these lines to your wp-config.php file:

/** WordPress memory soft limit*/
define(‘WP_MEMORY_LIMIT’, ‘512M’);

/** WordPress memory hard Limit */
define(‘WP_MAX_MEMORY_LIMIT’, ‘512M’);

I really hope this solution makes things easier for you!

Kind regards,

Enrique Arróniz.

Viewing 1 replies (of 1 total)

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