Elementor Update Issue

  • Resolved anand735

    (@anand735)


    1 year, 10 months ago

    Hi,

    Recently elementor got updated on my website & after the update there are several elements which have disappeared from the website header .I have tried to rollback the updates but the elementor plugin is set to auto update .I tried disabling auto update so that I can rollback to previous version but its coming out to be white & hence I am not able to disable auto update . Can you guys tell me how to solve this issue?

    Thanks

    Anand

    • This topic was modified 1 year, 10 months ago by anand735.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support marthaeli

    (@marthaeli)

    1 year, 10 months ago

    Hi @anand735

    Thank you for contacting us.

    Please follow this guide to stop the autoupdate

    https://www.wpbeginner.com/wp-tutorials/how-to-disable-automatic-updates-in-wordpress/

    or contact the hsoting provider to help you with this.

    Let us know if you need additional assistance with Elementor.

    Kind Regards

    Thread Starter anand735

    (@anand735)

    1 year, 10 months ago

    As you can see from the above screenshot ,elementor module is white/inactivated mode ,so I am not able to disable auto updates .Can you please tell me how to enable it?

    • This reply was modified 1 year, 10 months ago by anand735.
    Plugin Support Rica

    (@ricav)

    1 year, 10 months ago

    Hi @anand735,

    If you would like to manually disable the auto-update, you can do it via the wp-config.php file of your website.

    Access your site’s file via FTP or your hosting provider’s dashboard and edit the wp-config.php file. Add the following lines of code before the line that says /* That's all, stop editing! Happy blogging. */:

    // Disable all automatic updates
    define(‘AUTOMATIC_UPDATER_DISABLED’, true);

    // Disable all plugin updates
    add_filter(‘auto_update_plugin’, ‘__return_false’);

    // Disable all theme updates
    add_filter(‘auto_update_theme’, ‘__return_false’);

    I hope that helps.

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Elementor Update Issue’ is closed to new replies.